Covid Vaccine Appointments - Book Now
Apointments are still available to book for your covid vaccine for those patients who are eligible. Pop into either Lakeside or Grappenhall surgeries or give us a ring to book your appointment. Alternatively wait for your invite and book using the link. to eligible patients.
Friends and Family Test
Please consider completing a Friends and Family test, this will help us to understand what we are doing right and where we can make improvements. Please use on the banner above. Thank you.
Important Notice
We apologise for the delays patients are experiencing getting through on the telephone, we are experiencing a huge increase in demand. Our patient advisors are doing their best to deal with all calls quickly to free up the lines and take more calls but they need to give each patient the care and attention they require. When you come into the surgery, you will not hear the phones ringing, this is because our staff where headphones to answer the calls.
We understand that it is frustrating when there are delays getting through and when you can't get the appointment you want but it is never ok to take this frustration out on our staff. They are doing a really tough job in difficult circumstances. Please consider the feelings of the person you are speaking to before taking your frustration out on them.
Abuse either over the telephone or in person towards any member of staff will not be tolerated.
Thank you for your patience and understanding and thank you to the majority of our patients who treat our staff with respect and kindness.
The practice would like to thank the various advertisers who have helped to
produce this Website. However, it must be pointed out that the accuracy of any
statements cannot be warranted, nor any products or services advertised, be
guaranteed or endorsed.