Prescriptions

How to order a repeat prescription

Order your medication using the NHS App, Systemonline, (speak to our team, it is easy to sign up for online ordering), or by posting your prescription request through door, or via reception.

Your repeat prescription will normally be ready within 48 hours. We will try to accommodate more urgent requests.

It is the patients responsibility to order their medication on time, medication can be requested up to 10 days before it is due. Please ensure you order your medication before you run out. Due to the high demands we are currently facing, it may take the surgery and your pharmacy longer than usual to process your request. Please help us to help you.

Electronic Prescriptions

From Monday 7th September 2020 most prescriptions will be signed, sent and processed electronically. If you do not have a nominated pharmacy, you will still receive a paper copy of your prescription which will be referred to as a token. Your prescription will be sent electronically and you can take your token which will have a barcode printed on it, to your chosen pharmacy who will download the details and dispense your medication. Please refer to the following website for further information www.nhsbsa.nhs.uk/help-nhs-prescription-costs/electronic-prescriptions

Repeat Prescriptions Online

Repeat prescriptions will be issued at the doctor’s discretion and are normally for patients on long-term treatment.

Repeat prescriptions can be requested in writing by calling into either surgery and completing a paper request slip or the B side of your prescription.

Please note we do not accept requests for prescriptions over the telephone.

If you have online access to your medical record, you can request your repeats using this service.

Request your repeat prescriptions online

If you don’t have online access, please speak to a member of our reception team who will be happy to arrange this for you. We just need to verify your ID and then you will be sent a user name and password by text.

Please allow 48 hours before collection and make allowances for weekends and public holidays. Where possible give exact drug names when ordering.

Why not download the new Airmid app fom the App store or Google Play. It is a quick and secure way to request your repeat medication from your phone or mobile device. Alternatively register for the NHS app.

In order to streamline our services the prescription email address will shortly be closing and we request that all patients sign up for online access in order to request their medication. This is a much more secure way of requesting your medication and also enables you the patient to see when the request has been processed. This means you will no longer need to contact the surgery to check on the status of your request. Speak to a member of our team about online access.

Community Pharmacy Repeat Ordering Service

PATIENT LED PRESCRIBING

Patients must order their own medication

The aim of this is;

To Empower patients to take control of ordering their medication
To ensure patient led ordering within the GP Practice is safe and efficient
To reduce stockpiling of medication on patients home as it's a safety risk
To reduce waste and help climate change
To reduce Practice time spent chasing and processing prescriptions. Or answering queries about prescriptions
To increase uptake of the Electronic Prescription Service (EPS)
To increase uptake of on-line ordering - encouraging use of the NHS App and GP Clinical System

Some patients may be exempt from the changes. If you need pharmacy managed repeat prescriptions, you can still order through the pharmacy. Ask at reception if you are unsure if you need pharmacy managed repeat prescriptions.

We have a duty to get good quality, safe and cost-effective services for the people of Warrington. Unused prescription medicines cost the NHS across the UK over £300 million every year.

You can help reduce this cost by taking responsibility for managing your own medicines effectively through:

Having a regular medicine review with your GP practice Clinical Pharmacist
Not ordering a medicine just because it’s on your repeat prescription. If you don’t need the medicine, please don’t order it. If you need the medicine again in the future you can still request it

For more information, please speak to a member of the reception team.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

Find a pharmacy

If you would like to speak to someone at the GP surgery about your prescription please contact the surgery.